Cyber attack affecting Gloucester museum’s system one year on

A cyber attack is stopping a museum from accessing its artefact database more than a year after the initial breach.

Benefit payments, planning applications and house sales were all delayed when Gloucester City Council was hit by hackers in 2021.

A council report has now revealed the Museum of Gloucester is still being affected by the cyber incident.

The museum’s database had been used to create exhibitions at the venue.

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Council officers first became aware their systems had been compromised on 20 December 2021.

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Gloucester City Council had to rebuild its IT system

Malware, which is software that is specifically designed to disrupt, damage or gain unauthorised access to a computer, had made it onto their systems.

The harmful software was embedded in an email which had been sent to a council officer, according to the Local Democracy Reporting Service.

Gloucester City Council has had to rebuild all of its servers as a result of the attack, which has been linked to Russian hackers.

The latest estimate suggests the bill to the taxpayer is approaching the £1m mark.

‘Rather fundamental’

Council officers said the museum’s access to the collection database was “rather fundamental”.

Opposition leader Jeremy Hilton said: “It is very worrying that in a council report it was mentioned that the museum services had not had access to its collections database, hindering important investigation into the city’s historic monuments.

“I hope this important information isn’t lost forever or that officers will not have to spend their valuable time inputting data all over again.”